Effective Date: [Launch Date]
At Otto & Ollie's Wag Market, creating satisfying order-fill videos is part of what makes our brand special. We love sharing the excitement of building each Mystery Wag while respecting our customers' privacy and preferences.
This policy explains how videos, photographs, names, social media handles, and customer-submitted content may be used.
Our Order-Fill Videos
Many Mystery Wags are filmed during the packing process. These videos may be used for quality assurance, internal business purposes, or content creation.
Whether your order is shared publicly depends on the permissions you provide during checkout.
Your Choices
During checkout, you'll have the opportunity to tell us how you'd like your order handled. You may choose to:
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Allow your order-fill video to be shared publicly.
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Allow your order to be filmed for internal purposes only.
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Request that your order not be featured on our public social media channels.
We'll make reasonable efforts to honor the preferences you select.
Names, Dogs & Social Media
If you give permission, we may include:
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Your dog's name
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Your first name or approved display name
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Your social media username or handle
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Photos you've submitted
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Videos you've submitted
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Your review or testimonial
We will only use the information you've authorized us to share.
We will never intentionally publish your last name, street address, email address, telephone number, payment information, or other sensitive personal information.
Customer Photos & Videos
If you send us photos, videos, reviews, testimonials, or social media content, you confirm that you own the content or have permission to share it.
By voluntarily submitting content for publication, you grant Otto & Ollie's Wag Market a non-exclusive, worldwide, royalty-free license to display, reproduce, edit for formatting purposes, and share that content in connection with our website, social media channels, advertising, email marketing, and other promotional materials.
You retain ownership of your original content.
Changing Your Mind
You may withdraw permission for future use of your photos, videos, reviews, or other submitted content by contacting us.
We'll make reasonable efforts to stop using your content in future posts and marketing materials after receiving your request. However, we cannot guarantee removal of content that has already been published, shared by others, printed, archived, or distributed before your request was received.
Tagging & Sharing
We love seeing your unboxing videos and happy pups!
If you tag Otto & Ollie's Wag Market or use our branded hashtags, we may ask for permission before reposting your content whenever practical. In some cases, platform features (such as sharing or reposting public content within the same platform) may display your content according to that platform's functionality and your privacy settings.
Children's Privacy
Please do not submit photographs or videos containing children unless you are the child's parent or legal guardian and consent to their appearance.
Contact Us
If you have questions about this policy or wish to update your permissions, please contact us through the information provided on our website.
We're committed to celebrating dogs while respecting the privacy and preferences of every customer.